Accessibility
Find out how accessible our website is, how to report accessibility issues and what to do if you cannot access parts of this website.
Accessibility statement for brecks.org
This website is run by The Brecks Fen Edge & Rivers LP, hosted by Suffolk County Council.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
Suffolk County Council maintain content guidelines to help website editors improve accessibility on brecks.org.
Make your device easier to use
AbilityNet has advice on making your device easier to use if you have a disability or impairment.
This includes how to:
- make text larger
- magnify the screen
- change fonts and colours
- make your mouse pointer easier to see
- using your keyboard instead of a mouse
- making your device talk to you
You can translate this website to your preferred language by changing the settings in your browser (such as Internet Explorer, Chrome, or Safari).
How accessible this website is
We know some parts of this website are not fully accessible, for example some:
- PDF documents are not fully accessible to screen readers
- videos do not have captions or audio description
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email bfer.admin@suffolk.gov.uk
- call 01473265600
We will consider your request and get back to you as soon as possible.
You can call the number above if you need to talk to us using an interpreter. Find out more about our interpreting and translating services.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website.
If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact us by emailing bfer.admin@suffolk.gov.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Most of our offices have audio induction loops, and meetings can be arranged in those offices if necessary, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.
Find out more about our interpreting and translation services, including how to contact us to make a request.
Technical information about this website’s accessibility
We are committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
PDFs and other documents
Some of our older PDFs and other documents are not formatted so they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (Name, role value. We may be able to provide these in a different format on request. Any new documents we publish should meet accessibility standards where they are required for essential services or users who are likely to have disabilities or impairments.
Contrast
On some pages there is not sufficient contrast between the colour of the text and the background, making it hard to read the information. This does not meet WCAG 2.1 success criterion 1.4.3 Contrast (Minimum). We plan to resolve this issue by December 2021
Disproportionate burden
We don’t categorise any of the accessibility issues on brecks.org as a disproportionate burden to fix within the meaning of the regulations, with the exception of PDFs and other documents.
Suffolk County Council have published a disproportionate burden assessment
Content that is not within the scope of the accessibility regulations
You can find the complete list of content exempt from meeting the accessibility regulations on legislation.gov.uk.
PDFs and other documents
Many of our older PDFs and other documents do not meet accessibility standards. For example, they may not be structured so they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 Name, Role Value.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. For example, we do not plan to fix old PDF newsletters that might still be published and accessed through our website.
Maps
Online maps and mapping services are exempt from meeting the accessibility regulations. However, where possible we will ensure that essential information is provided in an accessible digital manner.
How we tested this website
This website was last tested in September 2020 by Suffolk County Council.
We used a combination of methods to test the accessibility of brecks.org, including:
automated software (WAVE Web Accessibility Evaluation Tool)
manual sampling
This statement was prepared on 17 September 2020. It was last updated on 30 September 2020